Customer Help
Our happiness team is always here to assist.
Common queries answered
Orders and Downloads
- Browse our collections and select the ebook you want.
- Click on “Add to Cart” and proceed to checkout.
- Enter your payment details and complete your purchase.
- You’ll receive a confirmation email with a download link for your ebook.
Our ebooks are available in PDF format, compatible with most devices, including laptops, tablets, and smartphones.
Once your payment is confirmed, you’ll receive an email with a download link. Simply click the link to download the file. If you don’t see the email, check your spam or junk folder.
Yes! You can transfer the PDF file to your Kindle using a USB cable or by emailing the file to your Kindle email address.
- Check your spam or junk folder.
- Ensure the email address you entered is correct.
- Contact our support team at info@horizonreads.com, and we’ll resend the link.
Absolutely. We use secure payment gateways and encryption to protect your personal and financial information.
Need Help? We’re Here for You!
Customer Help Center
Welcome to the HorizonReads Customer Help Center! We’re here to assist you with any questions or concerns you might have. Below, you’ll find answers to common questions and guidance on how to contact us if you need further support.
Need More Help?
If your question isn’t answered above, our friendly support team is here to help!
- Email: info@horizonreads.com
- Response Time: We aim to reply within 24 hours.
We’re committed to making your experience seamless and enjoyable. Let us know how we can help!